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Powers Creek Treatment Plant
Westbank Service Area
  Powers Creek Plant - Faded Edges - DWK Image
The District of West Kelowna provides utility services to residents within our services areas. Depending on property location, your utility bill could apply to any combination of water, sewer and garbage and recycling services. Utility bills are mailed and due as follows:
 
 

Mailed

Due

Jan. 15

Feb. 15

Apr. 15

May 15

July 15

Aug. 15

Oct. 15

Nov. 15

 
ACCOUNT INQUIRIES
 
Please call our Utility Billing Department at 778-797-8850.
 
NEW ACCOUNTS OR MOVING
 
Contact the Utility Billing Department at 778-797-8850 at least 24 hours before your move in order to close your account and/or open a new account and arrange to have your meter read. Please provide your new mailing address so that your final bill can be forwarded if applicable. 

DRAINAGE, SEWER OR WATER EMERGENCIES
 
In the event of an emergency please call the following numbers:
  • 778-797-2246 - during business hours (Monday to Friday 8:30 to 4:30) 
  • 778-797-1000 - after hours

Customers are responsible for water and sewer repairs on their own property. Customers should first call a plumber to determine whether the water or sewer disruption is occurring on District property or on the customer’s property.

CUSTOMER FORMS

 

Last updated: 10/16/2013 12:18:53 PM