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Municipal Hall

Mailing/street address

(directions)

2760 Cameron Road

West Kelowna, BC V1Z 2T6

Hours of operation

8:30 a.m. to 4:30 p.m.

Monday - Friday (excluding holidays)

General inquiries/main reception 778-797-1000
Fax 778-797-1001
Email info@districtofwestkelowna.ca
Website

www.districtofwestkelowna.ca

After Hours Emergencies
Drainage, sewer and water 778-797-1000
Roads (AEL/HMC Services Inc.) 1-866-353-3136

(Please note: for road maintenance concerns or inquiries regarding  Highway 97, 97C, Westside Road and roads in Westbank First Nation, please contact Argo Road Maintenance at 1-800-663-7623.)

Building
Inspections 778-797-8820

Business Licences
Cancellations, renewals and general information

778-797-8820 

 Bylaw Enforcement  
 Complaints, ticket inquiries and general information 778-797-8820 

Cemetery

Please call to book an appointment 778-797-8875

Development Services
Business Development Office 778-797-2215
Current Planning 778-797-8830
Development Engineering and Subdivision Approvals 778-797-8830
Land Agent Office 778-797-8839
Long Range Planning 778-797-8830

 Dog Control  
 Dangerous dogs, excessive barking, strays and general inquiries Go to Regional Services

Engineering & Operations
After hours drainage, sewer and water emergencies 778-797-1000
Engineering 778-797-8840
Operations 778-797-8849
Parks 778-797-8849
Roads Maintenance (8 a.m. - 4 p.m. Monday to Friday) 778-797-2225
      -  Email roads@districtofwestkelowna.ca

      -  After hours and holidays

1-866-353-3136
Utilities (technical inquiries; 8 a.m. - 4 p.m. Monday to Friday) 778-797-2246

Finance
General inquiries     778-797-2220
Fax 778-797-8851
Taxation  taxes@districtofwestkelowna.ca  778-797-8860
Utility Billing  utilitybillings@districtofwestkelowna.ca 778-797-8850
Accounts Receivable 778-797-8858
Purchasing 778-797-8865

Fire & Rescue (2708 Olalla Road, West Kelowna, BC, V1Z 2A9)
Administration (8 a.m. to 4 p.m. Monday to Friday) 250-769-1640
After hours non-emergency line 250-469-8577
Burning permits 250-769-1640 extension 4
Emergencies 911
Inspections 250-769-1640 extension 5
Public Safety and Education 250-769-1640 extension 6

Human Resources
Phone 778-797-8890
Email careers@districtofwestkelowna.ca

Legislative Services
Phone 778-797-2250
Media and Communications 778-797-2253

Policing - RCMP (2390 Dobbin Road, West Kelowna, BC V4T 2H9)
Emergencies 911
Non-emergency number/general inquiries 250-768-2880

Recreation & Cultural Services
General inquiry 778-797-8800
Facility bookings 778-797-2265
Program registration 778-797-8800

Transit
Fares and passes Purchase at Municipal Hall
Service inquiries 250-860-8121

Visitor Information Centre (2375 Dobbin Road, West Kelowna, BC V4T 2H9)
Open May to September; 7 days/week; 9 a.m. to 5 p.m. 250-768-2712

Waste Management
Change, replace or get extra cart (call Utility Billing Department)

778-797-8850

Garbage, recycling and yard waste collection information 250-469-6250
Report missed pickup (call OK Environmental Waste Systems) 250-868-3211
Residential Waste Disposal and Recylcing Centre 250-469-6250
Waste Water Treatment Plant Go to Regional Services

Water
After hours emergencies 778-797-1000
Billing inquiries (call Utility Services Department) 778-797-8850
Service and technical inquiries 778-797-2246

Regional Services (provided by Regional District of Central Okanagan)
Crime Prevention 250-707-8021
Dog Control

250-469-6284

www.regionaldistrict.com/dogs

Regional Parks

250-469-6232

www.regionaldistrict.com/parks

     - Environmental Education Centre for the Okanagan 250-469-6140
Regional Waste Reduction Office

250-469-6250

www.regionaldistrict.com/recycle

     - To report missed service call, OK Environmental Waste 250-868-3211
     - For extra bins/bin upgrades call, District of West Kelowna 778-797-8850
     - Westside Residential Waste Disposal & Recycling Centre 250-469-6250
Westside Regional Waste Water Treatment Plant 250-469-6120

Download the Organizational Chart  (pdf)

How to Find Us

Driving Directions From North

  • Take Highway 97 south
  • Turn left at light at Bartley (Bylands on your right/PetroCan on your left)
  • Take immediate left at Ross Road
  • Follow 1km to Hewl Road
  • Turn right onto Hewl Road
  • Hewl dead ends in Mount Boucherie parking lot
  • Turn right into parking lot, follow to end of lot (large banner says Welcome to DWK)
  • Enter courtyard under banner
  • Front door is on right hand side

Driving Directions From South

  • Take Highway 97 north
  • Turn right at light at Bartley (PetroCan on your right/Bylands on your left)
  • Take immediate left at Ross Road
  • Follow 1km to Hewl Road
  • Turn right onto Hewl Road
  • Hewl dead ends in Mount Boucherie parking lot
  • Turn right into parking lot, follow to end of lot (large banner says Welcome to DWK)
  • Enter courtyard under banner
  • Front door is on right hand side

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Last updated: 11/14/2013 3:52:38 PM